Privacy Policy / PDPA Notice

1. Collection of personal data

Carmen Ho (CEA Reg. No. R067305G) may collect personal data that you provide when you click, enquire, register interest, call, message, or otherwise interact with this advertisement. This may include your name, mobile number, email address, property preferences, budget, and any information you provide in your enquiry.

2. Purposes of collection, use and disclosure

We may collect, use, and disclose your personal data for the following purposes:

We will not require you to consent to purposes beyond what is reasonably necessary to handle your enquiry or provide the relevant service.

• responding to your enquiry and arranging viewings, consultations, or follow-up calls;
• providing information about the advertised property and related property services;
• assessing your property requirements and recommending suitable properties or services;
• administering our client relationship and maintaining records;
• complying with legal, regulatory, and professional obligations; and
• sending you marketing and promotional information about properties or services where you have consented or where otherwise permitted by applicable law.

3. Disclosure to third parties

Where necessary for the purposes above, we may disclose your personal data to our agency, employees, service providers, professional advisers, property owners, developers, co-broking agents, or government and regulatory authorities. We will only do so where appropriate and in accordance with applicable law.

4. Withdrawal of consent and marketing preferences

You may withdraw consent for the collection, use, or disclosure of your personal data, or opt out of marketing communications, at any time by contacting our Data Protection Officer at Carmen.Ho@propnex.com or +65 9612 4416. Withdrawal of consent may affect our ability to provide certain services or respond fully to your enquiry. Marketing communications will be sent in accordance with applicable laws, including relevant Do Not Call requirements.

5. Access and correction

You may request access to, or correction of, your personal data held by us by contacting our Data Protection Officer at Carmen.Ho@propnex.com or +65 9612 4416. We may charge a reasonable fee where permitted by law.

6. Protection and retention

We take reasonable security measures to protect your personal data from unauthorised access, use, disclosure, copying, modification, disposal, or similar risks. We retain personal data only for as long as necessary for business or legal purposes.

7. Overseas transfers

If personal data is transferred outside Singapore, we will take appropriate steps to ensure that it receives a standard of protection comparable to that required under applicable Singapore data-protection law.

8. Contact us

For privacy-related questions, requests, or complaints, please contact:

Carmen HoCarmen.Ho@propnex.com+65 9612 4416